RETURN POLICY
Not completely satisfied with your products? Return them within 30 days of delivery for a refund.
- Returns should be in their original condition, unworn or unused, with tags, and in their original packaging.
- Proof of purchase is required.
- Return shipping costs for the products are the responsibility of the buyer. The customer is responsible for the return shipping fees.
- Custom orders or personalized products are not eligible for returns as they are specially made or tailored for you.
- All Gift Card sales are final.
Return Process:
1- Initiate your return within 30 days of delivery by contacting us at info@ladyros.com
2- Upon approval, the return package must be shipped, using the shipping label, and scanned within 5 business days to qualify for a refund.
3- Returns without prior approval and a Return Authorization will not be accepted.
4- Processing time: 1-2 weeks after we receive your return.
Contact:
For any return-related questions, reach out at info@ladyros.com
Exchanges:
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Lady Ros LLC
2201 MENAUL BLVD NE, STE A, Albuquerque, NM, 87107, United States
E-Mail : info@ladyros.com
Phone Number: +1 (505) 225-8032